Nick Farrow

Cover Letter
Objective

To obtain a job that is challenging but helpful to a company in the field of Information Technology. I think outside of the box but within procedures of business, getting the job done quickly and efficiently.

Work Experience

UAK (Unique Application Knowledge) / NSK (Non Stop kernel) Administrator

7/2009 - Present HP, Tulsa, Oklahoma

I am the TACL(Tandem Advanced Command Language) OS Administrator for C3, System Administrator for IM (Inventory Manager), and System Administrator for ATSE. All these applcation are used by all airlines around the world. Also there are 1000s of clusters with Solaris or other Unix servers I keep alive.

System Administrator

8/2007 - 6/2009 EDS / HP, Tulsa, Oklahoma

I have over three years experience working with various groups to resolve issues with thousands of servers. I have the ability to communicate with a variety of people. My job responsibilities include interfacing with a number of groups that use the following technologies: Oracle, MySql, Backup, Security, Intrusion, Firewall, Networking, Monitoring, Windows, Solaris, Unix, HP, Sun, Hardware. It is imperative to keep all servers in working order. The group I manage is called MRC(Mid Range Coverage). I work with a large range of customers on the phone or communicate within a chat room with individuals from India, Argentina to England. Knowing how EDS support works is key to fix issues and keeping the MTTR (Mean Time to Repair) low. I have the ability to resolve issues in a fast and efficient manner because time is clearly money in big business.


Summary:

1. Analyze/resolve system and application issues

2. Ensure the resolution of all critical and non-critical issues with the customer's environment.

3. Help analyze monitoring inconsistencies and correct the problems.

4. Review change records in the environment and ensure all steps within changes to my customer’s corrections are clearly documented and written properly.

5. Create scripts to ease the work environment and reduce redundancy in everyday tasks.

6. Train any new employees to perform similar job duties.



Specialties at EDS:

• Operating systems: Windows 9x, 2000, XP, Server 2000/2003, Unix (Solaris), HP-Unix and Linux

• Networking: TCP/IP, B2B VPN troubleshooting

• Directory Services: LDAP, SeOS, Active Directory (AD) and TACACS



Web Developer

12/2008 - Present EAAC, Eufaula, Oklahoma

Work-Study & Intern

1/2006 - 8/2007 Computer & Information Services of OSU-Okmulgee, Okmulgee, OK

Computer & Information Services that are dedicated to providing excellence in customer service, administrative and academic computer support to the OSU-Okmulgee campus.

Summary:

I worked at CIS, through OSU-Okmulgee’s work-study program, and performed my internship at CIS as well. I re-imaged classrooms with the latest patches and any software requests from the teachers. I used a hardware called, “Centurion Guard”. It keeps unwanted data from being installed by keeping the computer at a locked state from when it was setup. In addition, I ran diagnostics on computers and replaced the parts.

Specialties at OSU


• Operating systems: Windows 9x, 2000, XP, Server 2000/2003, and Mac OS X

• Networking: TCP/IP, Novell, and Cisco Knowledge

• Directory Services: Active Directory (AD)



Education

I received my bachelor’s degree in Information Assurance and forensics after graduating the Summer Semester of 2007. My main purpose and focus is to diagnose issues with security from making regulations to fiscally looking for digital information that could be used in a case. Also I can protect computers, computer systems, and networks from threats, such as hackers, viruses and worms, and to investigate illicit cyber activities using state of the art computer forensics technologies.


• 8/2004 - 8/2007 Bachelor of Technology (B.T.) in Information Assurance and Forensics, Okmulgee, OK

• 8/2004 - 8/2007 Associate of Applied Science(A.A.S.) in Information Technologies of OSU-Okmulgee, Okmulgee, OK

• 8/2004 - 4/2007 Associate of Science(A.S.) in Information Technologies Of OSU-Okmulgee, Okmulgee, OK

• 5/1999 - 5/2002 Eufaula High School, Eufaula, OK High School 3.0 GPA



Affiliations:

1/2005 - 1/2006 NETGAME.exe at OSU-Okmulgee

President

1/2005 - 1/2006 AITP at OSU-Okmulgee

Member



References

Additional Info
National Security Agency Certifications

• Certificate 4011 for Information Systems Security (INFOSEC) Professionals

• Certification 4012 for Designated Approving Authorities (DAAs)

• Certification 4013 for System Administrators (SAs)